Shipping Service Quality

I buy a lot of computer parts to support my hobby of repairing computers. I buy several hundred items a year, enough that I need to keep track of each order and shipment to ensure that it makes it to me. Otherwise I forget.

Given the 100+ shipments this year, this is what I've found:

All items "lost in the mail" are due to bad US-based eBay seller practices. Items get lost due to lousy label printing and poor label attachment. These items have all eventually showed up, but it is definitely the seller's fault, and not the shippers.
For domestic shipping, USPS is the most reliable and predictable. UPS Ground and FedEx Smartpost are very slow. FedEx Smartpost uses ground trucks to move items thousands of miles, and then they hand it to USPS for delivery. I guess it is cheap.
Items from overseas (mostly China) normally makes it to me within 3 weeks, but it can be as quick as 7 days, or take as long as 8 weeks. So I can't bank on timing when ordering items from China.
LaserShip is getting better. They're still sloppy, but not as horrid as my previous experience with them. I speculate that they have a lot of driver turn-over, which results in inexperienced delivery people.
USPS's "informed delivery" is pretty awesome.
Amazon's real-time delivery tracking is very awesome - when it's available.

Other Thoughts: None!

Fixing a SodaStream Jet, part 1: Disassembly Guide

I've had my SodaStream Jet for years, and once in a while something has gone wrong. Disassembly is the first step to repair. Start with this article to see how to disassemble the SodaStream, and then once you have that down, scroll through my other articles to see how I repaired specfic SodaStream problems. SodaStream Jet Disassembly Guide Tools Required Flat head screwdriver Phillips head screwdriver 1. Remove the Carbonator. Duh. 2. Remove the black panel lever The front big black tilt lever needs to be removed first. Removing this panel is tricky, but it isn't impossible. Looking up at the bottom of the black panel, there are two tabs, one on the left and one on the right. These tabs fully secure the panel in place. The trick is to use a flat-head screwdriver under the plastic to gently lever the tabs out of the way. Note in the pictures how I approach these tabs with my screwdriver. I usually release the left side first, and then I release ...

Fixing my Wahl 9918 Groomsman Beard and Mustache Trimmer

Not everyone would bother repairing a $25 beard trimmer, but why not fix something for under $5 instead of spending another $25? My Wahl 9918 Groomsman Beard and Mustache Trimmer has admirably performed its beauty duty for many years, but the time came when the battery just wasn't holding a charge any more. Most people would just put the trimmer in the trash and buy a new one, but I figured I could repair my otherwise excellent Wahl and save some money. In fact, even high priced trimmer and rotary shaver brands, like Norelco and Remington, can be easily repaired using a process similar to the one I used to fix my Wahl. Read on to find out how. I opened up the Wahl by popping off the black plastic faceplate with a tiny flathead screwdriver, which revealed two screws. By removing the two screws I was able to easily open up the unit, revealing the guts of the device. Backplate off, Revealing the screws The internals are rather simple: a motor, a...

Robust Installation of an HDHomeRun Networked TV Tuner. 64 OTA channels!

I added an HDHomerun (HDHR) over-the-air (OTA) streaming box to my home network, bringing over-the-air broadcast TV to my computers, phones and tablets. The HDHR is a big upgrade from my previous setup: using a simple "window mount" antenna directly connected to my TV. A TV-attached antenna is good for watching some TV for free, but the HDHR offers so much more flexibility. Figure 0: HDHomeRun on my basement wall My original OTA TV setup was haphazard at best. It was finicky, ugly, and hard for other people at home to use. I would actually tape my antenna to a window whenever I wanted to watch OTA TV. Plus, it only worked on my TV and not with my other devices. I wanted a cleaner and more modern OTA setup. After looking at possibilities, I developed two goals: (1) bring my OTA TV into the modern Internet-connected era, and (2) set it up in a reliable and pretty way so that other family members wouldn't have to fool around with the antenna or anything else. With that,...

Macintosh: Upgrading an eMac

It's been a long time since I wrote this article, but the fact remains: The good old eMac can still be useful if you take the simple steps to keep it as good as it can be. All can run Tiger, and most can run Leopard - great operating systems for their day with a bit of useful life. This article describes the procedure I used to upgrade my old eMac, including: Replacing the internal hard disk with a large capacity drive. Increasing the memory for performance Upgrading the operating system Here I'm upgrading a 700 MHz eMac, but the procedure and tasks for upgrading other eMac models should be almost identical. Upgrading versus Replacing My sister's eMac is of the 700 mhz variety, with 256 MB of memory. The machine seemed to be getting "slower", and the original 40 GB disk was becoming jammed packed with photos and iTunes, and within a few months she'd be out of disk space. There were two options to address the problems: upgrade the eMac, or go o...

Sodastream Carbonator Leakage, Usage, and Weight

SodaStream 60L "Carbonator" CO2 cylinders have a specific weight when empty, plus about 410 or so grams for the CO2 they should have when they're "full". A little while ago I went to buy a replacement Carbonator from my local hardware store. The dealer pulled a new Carbonator out of the box and sensed it was lighter than usual. He put the "light" Carbonator in the "empty" pile and sold me a different one. At that moment I concluded that it would be smart of me to weigh both new and empty SodaStream carbonators. Here are the results. Weighing a SodaStream Carbonator - for both Science and Consumer Protection. The dealer told me that sometimes the carbonators leak after they leave the SodaStream filling facility. That means there could be an opportunity for customers like me to get ripped off! The SodaStream cylinders I buy claim to have a net product weight of 410 grams - and that means that a full Soda Stream Carbonator shou...

Adding a Water Flood Sensor to my Vista-20p alarm system

My Honeywell Vista 20p alarm system is fairly comprehensive, but I want one more feature: an alarm that lets me know when my sump pump isn't working properly. Here is how I added one for about $8 in special parts. I'm afraid of a flood in my finished basement. I'm fortunate - my basement sump pump system is already redundant, with two independent pumps and two outflow pipes. The primary pump kicks in when the water level reaches 6 inches, and if that doesn't work, then the backup pump kicks in when the water level reaches 7 inches. The backup pump should never kick in unless the primary pump is having a problem pumping. But there is a problem with this setup: I might never know if my primary pump has failed, leaving me with no redundancy. I want to be informed when I have one (or god forbid, two) pump failures. My goal is to have my Vista 20p alert me when the sump's water level is ever beyond the point where my primary pump should have kicked in, alertin...

The Lance J. Technoweb

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