I've transitioned to Comcast NOW, a lower speed, lower cost alternative. The kids have grown up and moved out. I'm spending much more of my time traveling. I don't need the high speeds at home like I used to. This transition promises to save me $240 dollars a year versus my old "discounted" plan. Xfinity to Comcast Now transitioning process I went to the Xfinity store and told them I was cancelling two weeks out. This isn't weird - people move all the time, so they do have a process for cancelling at a future ("move-out") date. Later the same day, I was able to go to the Comcast website and order the NOW modem for the new service. Note that Comcast didn't let me do this until I had a future cancel order in place. Three days later, the modem arrived via FedEx. The cancel date came and went - Xfinity seems to have a grace period, so the old modem wasn't unceremoniously yanked out of service at midnight. This made the transition smooth. ...
The Lance J. Technoweb
Useful and Useless Ideas from Lance J.