Skip to main content

Fixing Comcast Xfinity Internet Performance

Today I found a report by the FCC that talks about Internet performance of the most popular US providers.  It is clear that a lot of people are having major issues with Comcast.

Here's a clip of the FCC's chart that highlights upload performance by the major providers.  The FCC chart shows that Comcast / Xfinity has some of the WORST performance in the industry:

Comcast Slow Internet Chart

See where Comcast is?  It's in the toilet, and it is not improving.  In some countries Comcast's upload rate would not even be called broadband. Although Cox looks nearly as bad on this chart, in reality Cox's faster upload performance is from 2 times faster up to 100 times faster that Comcast!

Comcast and its marketing team loves to ignore the importance of upload speed.  Do you take photos?  Do you use Zoom or Skype or Google Hangouts for school or work?  How about Dropbox or Microsoft Exchange?  Do you use your smartphone on the Internet?   If so, then upload performance is CRITICAL.  In fact, downloads CANNOT happen without upload capability.

Some say Xfinity is so slow because Comcast is running 20 year old equipment in their offices, but I think it's because Comcast wants people to buy more expensive service - which, haha, does NOT fix the problems with this chart or your internet!

What NOT to do to fix it

Do NOT buy or rent new equipment!  Do NOT pay for faster "downloads"!  The problem is that Comcast artificially throttles upload performance, and throwing money randomly at the problem will never adjust the throttling that Comcast is doing in its corporate offices.

What to do to fix it.

Call up the Comcast sales line and tell them that you want faster upload speeds without changing your monthly fees or your contract terms.  NEVER accept a change in plan, as new plans almost always come with substantial hidden fees.  

 If the sales person refuses to give you faster upload speeds, you have a couple options:

  1. Hang up and call back and get a more reasonable operator, or
  2. Hang up and call back and tell them that you want a discount on your monthly bill without a change in plan.

Tell me how you fixed your Comcast Speed Problems in the comments!

Because no one should pay for "fast broadband speeds" and get dial-up upload speed.

Labels:

Popular posts from this blog

Fixing a SodaStream Jet, part 1: Disassembly Guide

I've had my SodaStream Jet for years, and once in a while something has gone wrong. Disassembly is the first step to repair.  Start with this article to see how to disassemble the SodaStream, and then once you have that down, scroll through my other articles to see how I repaired specfic SodaStream problems. SodaStream Jet Disassembly Guide Tools Required Flat head screwdriver Phillips head screwdriver 1. Remove the Carbonator.  Duh. 2. Remove the black panel lever The front big black tilt lever needs to be removed first. Removing this panel is tricky, but it isn't impossible. Looking up at the bottom of the black panel, there are two tabs, one on the left and one on the right. These tabs fully secure the panel in place. The trick is to use a flat-head screwdriver under the plastic to gently lever the tabs out of the way.  Note in the pictures how I approach these tabs with my screwdriver.  I usually release the left side first, and then I release ...
Read more

Keep That Old Printer, or, New Printers Stink

Old laser printers have some notable advantages over many newer printers. An old laser can be found for little money. You can easily find great working printers on Craig's List for under $40. My old-school HP LaserJet 5L - still works like a champ! The inexpensive toner cartridges for these printers can often be found on Amazon for under $20 each. And each cartridge, typically rated for several thousand pages, can last five times longer than many more expensive inkjet cartridges. And these old printers are solid. Many were designed last for years in high volume situations. And they were designed to be maintained, instead of thrown away. My laser is nearly 15 years old and it keeps on ticking. Keeping it Modern Buying a good old fashion laser jet for under $40 is easy. But it likely has an old-fashion Parallel interface on it - meaning that your computer can't even use it. What to do? My answer was to buy an Epson Net C823781 Print Server . It isn't the latest device...
Read more

Repairing a Crate TX15 Taxi amplifier battery

A friend gave me a Crate battery guitar amp that he used for busking. It is a nice 15 watt amp with an internal battery. Sadly it died, and its custom power adapter was misplaced. After several years the battery will fail, and it requires a functioning battery to work at all. Happily, new batteries are inexpensive, readily available, and easy to install. Obtaining a replacement battery for the TX15 The original battery was a 4+ pound, sealed lead battery. Any replacement battery should closely follow the specs of the original. I bought this MightyMax Battery on Amazon , which is a perfect replacement. There are many batteries that conform to the needs of the TX15, and they can be found at local hardware stores as they are commonly used in lots of equipment. It pays to look locally if you need something faster than Amazon.  The battery specs are as follows: 12 Volt, 7.2 Ah lead battery (mine was marked 1272). Length: 5.94" (151 mm)  Width: 2.56" (65 mm) Height: 3.94" (100...
Read more

Installing the Eve Smart MotionBlind Upgrade with my Large Roller Shade

I have a large window in the front of my house and a roller shade was just the right window treatment for it.  But I also wanted to automate it. My MotionBlind Upgrade kit and my new roller shade I looked around to buy something that I was comfortable with, but simple non-automated roller blinds can be expensive, especially when they're larger than 6 ft x 6 ft.   This is disappointing, as a roller blind is just a tube with a small amount of synthetic cloth but can easily cost hundreds of dollars. Plus, since I wanted a smarthome blind, we're talking $500 or more from the "service oriented shops". I'm a tech guy.  I think can do better. After thinking about DIY and creative solutions, I decided to try out the Eve MotionBlinds Upgrade (MBU) kit.  This kit transforms an ordinary roller blind into a smart blind.  The MotionBlinds mechanism is basically consists of a small motor and battery in a long metal tube.  This motor tube slides into a roller blind ...
Read more

The Yamaha DD-65 and YDD-60 Digital Drums

Almost everyone I know who is into drums should get their hands on the Yamaha DD65 . It's a low cost, fun little kit that you can throw in your car to jam with your buddies. It's a lot easier than throwing your gear in your Subaru. The DD-65, also known as the YDD-60. Eight pads in a pretty package. I've owned the older, venerable DD-55 for about five years. The DD-55 is the ancestor of the newer DD-65, and is an evolution of the DD-50, which was first released some time in the mid 1990s. I just put my DD-55 on this light snare drum stand it's ready for some jamming. The classic DD-55. Seven pads of rockin' fun, since about 2001. Yes, everyone will tell you that the DD-55 isn't actually a real drum kit. No kidding. However, a skilled drummer can get some great sound out of this little box, and you can definitely keep the band together with it. Plus, it's perfect for apartment living.
Read more

Using a Garmin eTrex with a Macintosh or Linux

The Garmin eTrex series consists of decent, full featured handheld GPS units. The cheaper monochrome eTrex models have a basic RS-232 serial interface, and the color eTrex models sport USB connectivity. In this article I'll talk about my experience with connecting both USB and serial port versions of the eTrex series to my Mac and to my Linux-based PC. I personally use the Garmin Vista HCx GPS now, but the other Garmins in the eTrex series, including the inexpensive but well specified Garmin eTrex Venture should work the same way. Dealing with the eTrex Series with USB Most of the eTrex units with a color screen have a USB port on the back. Happily, this USB port uses a common USB connector, so it is easy to physically connect a USB eTrex to a Mac or a PC running Linux. The USB Port on an eTrex I have found two pieces of software perfect for use with a USB eTrex, without the need for special drivers: GPSBabel+ and Google Earth . The Mac version of the freeware program ...
Read more

Other Posts

Show more