I've transitioned to Comcast NOW, a lower speed, lower cost alternative. The kids have grown up and moved out. I'm spending much more of my time traveling. I don't need the high speeds at home like I used to. This transition promises to save me $240 dollars a year versus my old "discounted" plan. Xfinity to Comcast Now transitioning process I went to the Xfinity store and told them I was cancelling two weeks out. This isn't weird - people move all the time, so they do have a process for cancelling at a future ("move-out") date. Later the same day, I was able to go to the Comcast website and order the NOW modem for the new service. Note that Comcast didn't let me do this until I had a future cancel order in place. Three days later, the modem arrived via FedEx. The cancel date came and went - Xfinity seems to have a grace period, so the old modem wasn't unceremoniously yanked out of service at midnight. This made the transition smooth. ...
Useful and Useless Ideas from Lance J.